Data privacy and confidentiality
At Erfolg Consult, trust is the foundation of every study. We understand that working with data is, above all, a responsibility to our partners and survey participants. Our internal security policy guarantees complete confidentiality of information at all stages: from collection in the field to final analysis.
Security and commitments to clients
The confidentiality of your project is an absolute priority for us. We organize our work in such a way that any sensitive information remains within the project team.
- All collected data, interim reports, and final conclusions are the intellectual property of the customer. We guarantee that information about your strategic plans or market indicators will never be disclosed to third parties.
- Strict regulations governing access to project materials are in place within the company. Every employee and expert involved signs a personal non-disclosure agreement, recognizing the value of commercial secrecy.
- We use modern methods of storing and transferring digital data arrays, ensuring their integrity and protection from external interference.
Ethics and respect for research participants (respondents)
High-quality research is impossible without the sincerity of participants, and sincerity is impossible without a guarantee of security.
- In sociological and marketing surveys, we work with generalized indicators. Participants’ personal data never appears in the final reports — we only present consolidated opinions, trends, and figures.
- We value everyone’s time and opinion. Our interviewers undergo special training in ethical communication, ensuring a comfortable atmosphere and a complete understanding of the research objectives on the part of the respondent.
- We guarantee that participation in the research will never be used for hidden sales or intrusive marketing. We collect opinions, not contacts for mailings.
Data culture
Our many years of experience have taught us one key rule: data must be clean and processes must be transparent.
- We carefully check the work of interviewers to eliminate distortion of information while maintaining the privacy of participants.
- At the client’s request, we are ready to provide a detailed description of the methodology and processing procedures so that you can be confident in the purity and ethics of each insight obtained.
